A fantastic Support team at your service
Our Customer Support Analysts continuously receive praise for their speed, knowledge, friendliness, and eagerness to find solutions.
They are here to help you, wherever you are.
Our support includes...
Contextual Help
Most screens and functionality have a one-click button that takes you directly to the help documentation related to that functionality.
Live In-App Chat
Available on some plans, we offer direct, live in-app chat with our team of Support team of Data Analysts. They know Qadatra in and out, they will find answers to all your questions, technical or not.
Support Tickets
Built-in support ticket system so that you can track all your support questions and requests. We typically reply within a business day - we know speed and efficiency are critical to your data projects.
Learn at your own pace
You also get access to our library of dashboard examples, webinars, eBooks and white papers, and full online Help Center.
Support around the clockspan>
With three different support teams located in 3 different regions,
we are able to provide faster support to all our customers, wherever they may be.